Hotels, Shifting Gears - Wellness, Health & Cleanliness (Series 2)

OPINION PIECE BY MIKI TAKASHIMA (Osaka, JAPAN)

June 21st, 2020

Interesting developments in the Japanese Hotel industry: Arrival policies are drastically changing.

First of all, in general, hotel companies are looking out for their employees' health more than ever.

Employees are only required to attend necessary and essential meetings, in order to minimize "in person" contact time, for now.

Many hotels, like the Peninsula Tokyo, Miyako Hotel and the Imperial hotel chains are implementing strict post-COVID 19 rules for guest arrivals, for example. Of course guests are able to opt out from these services, but the hotel clerk will wipe down your luggage upon arrival, as an anti-bacterial procedure.

Is this necessary?

Japan is well-known to be one of the cleanest countries in the world.

Perhaps this is why. Some medical experts say that the COVID-19 virus will never go extinct, because like the common cold or other viruses in the world, we humans actually live alongside these microorganisms.

What will other countries' hotels and restaurants implement for next steps?

How will customers' trust levels go back to "normal"?

Were we too relaxed about sanitation before?

Take a look at an article dedicated to listing the cleanest hotel rooms in the USA:

These are the cities and states with the cleanest hotel rooms, according to AAA

What do you think of that?!

#wellnessinhotels #newhospitality #newnormal #health #travel